PAM
Player account management
Registration, KYC levels, wallets, limits and a full audit trail in one real-time player record. Multi-brand, multi-currency, multi-jurisdiction.
NewBonus engine 3.0 is live
Launch your iGaming product in weeks, not quarters
Pulsegrid is the modular, white-label platform behind 140+ gaming and sportsbook brands. Player accounts, payments, bonuses, sportsbook and 8,000+ games — one API, one back office, your brand on top.
- ISO/IEC 27001
- GLI-19 & GLI-33 certified
- 12 regulated markets
- 99.99% uptime SLA
GGR today€184,260+12.4%
Active players23,481+6.1%
Deposits€412,930+9.8%
FTD conversion31.6%+2.3 pp
Net gaming revenue
€1.82M +18.4%
SportsbookGames
Live eventsStreaming
Top players · todayView all 23,481
| Player | Market | NGR |
|---|---|---|
| JMJonas M.plr_8KQ2x91 | DE | €3,210 |
| ASAna S.plr_3HZ0p17 | BR | €1,874 |
| TKTomi K.plr_6RT4m02 | FI | −€2,140 |
| LRLucía R.plr_1BX9q55 | ES | €410 |
Active campaigns143 scheduled
Bonus cost / GGR11.8%−1.9 pp
Wagering completion62.4%+4.1 pp
Incremental NGR€96,240+22.7%
Campaigns+ New campaign
| Campaign | Uptake | ROI |
|---|---|---|
| Welcome 100% | 42% | 2.6× |
| Acca boost +20% | 24% | 3.1× |
| Weekend reload 50% | 18% | 1.9× |
| VIP cashback 15% | 61% | 2.2× |
| Comeback 30 spins | 9% | 1.4× |
Rule · Welcome 100%v7
- WhenFirst deposit
- IfDeposit ≥ €20Market in DE, AT, NL
- Then100% up to €20035× wagering · 7 days
A/B test · variant B+14.2% FTD conversion96% confidence · 11,204 players
Open alerts23−8 today
Auto-resolved91.4%+3.0 pp
Median review3m 40s−52s
Chargeback rate0.08%−0.03 pp
Alert queueAssign to me
- HighVelocity: 6 deposits in 4 minplr_6RT4m02 · cards · 3 different BINs
- HighDevice shared by 4 accountsfp_a91c7e · bonus claims on all four
- MedBonus abuse: low-risk wagering patternplr_2KD8s40 · even-money bets only
- MedCard country differs from IP countryplr_5NN3c12 · AR card, NL IP
- LowPEP screening: partial name matchplr_0QW7e88 · 61% match · manual review
Portfolio risk scoreModel v4.2
34Low · stable
Low86%
Medium11%
High3%
Fraud signals · last 7 days × 24h
NGR · 30 days€5.62M+14.2%
ARPU€61.40+4.8%
D30 retention34.2%+2.6 pp
Payment success96.8%+1.2 pp
GGR by vertical · 12 weeks
SportsbookSlotsLiveTable
Cohort retentionBy first deposit week
| Cohort | D1 | D7 | D30 | D60 |
|---|---|---|---|---|
| W33 | 71% | 48% | 33% | 26% |
| W34 | 73% | 50% | 34% | 27% |
| W35 | 70% | 47% | 34% | — |
| W36 | 75% | 52% | 36% | — |
| W37 | 77% | 54% | — | — |
Scheduled reportsManage
- Daily KPI packfinance@ · 07:00
- Regulator export · MTcompliance@ · monthly
- Affiliate NGRpartners@ · weekly
Powering 140+ brands, from first-licence start-ups to listed gaming groups
- kickora
- ODDORA
- Lunavex
- rivenplay
- HALVEX/bet
- Zephyra
- Spinvale
- TORVIA
Platform modules
Eight modules. One player record. Zero glue code.
Run the full stack or plug single modules into what you already have. Every module shares the same real-time player profile, event bus and back office — so data never drifts between systems.
Payments hub
Every PSP, one cashier
70+ methods with smart routing, cascading retries and instant withdrawals.
Bonus engine
Promotions without tickets
Rule-based bonuses, free spins, free bets and cashback with real-time wagering.
Game aggregation
One integration, 8,000+ games
Slots, live dealer, crash and table games behind a single, certified API.
Sportsbook
Pre-match, in-play and bet builder
80+ sports and 40,000 live events a month with managed or self-run trading, cash-out and a risk engine that adjusts limits per player in real time.
CRM & segments
Segments that update live
Behavioural audiences, journeys and messaging across email, SMS and push.
Risk & AML
Catch abuse before payout
Device fingerprinting, velocity rules, PEP and sanctions screening, SAR workflows.
BI & reporting
Numbers finance and regulators both trust
Real-time dashboards, cohort and LTV analysis, scheduled regulator exports and a live sync to your own data warehouse.
And 30+ services
Everything around the core
- Jackpots & tournaments
- Missions & gamification
- Affiliate tracking
- Content & lobby CMS
- Notifications
- Multi-brand white-label
Launch plan
From signed contract to first real bet in six weeks
A dedicated launch squad, a battle-tested runbook and certified building blocks. Most operators go live in 42 days — some in fewer.
-
Week 1
Kickoff & scoping
Markets, verticals and licence scope agreed. Your launch squad and sandbox are live on day one.
- Launch plan
- Sandbox
-
Week 2
Brand & front end
Your theme on our white-label storefront or your own front end via the API, ready for review.
- Themed staging
- UX sign-off
-
Week 3
Payments & KYC
PSPs and KYC vendors switched on from pre-built connectors, tuned to your markets.
- Live cashier
- KYC flows
-
Week 4
Content & trading
Games curated from 8,000+ titles; sportsbook margins and limits set for your audience.
- Game lobby
- Trading profile
-
Week 5
Compliance & QA
Responsible gaming, regulator reports, a penetration test and a load test at launch scale.
- Cert evidence pack
- Load test
-
Week 6
Go-live
Soft launch, then open the doors — with 24/7 hypercare from your squad for 30 days.
- First real bet
- Hypercare
Bonus engine
Design any promotion in minutes, not sprints
Triggers, conditions and rewards snap together like building blocks. Preview the player-facing offer and the forecast before anything goes live — then ship it without a deploy.
rule rb_7f3a21Draft
When a player makes their first deposit of at least €50, targeting new players, grant a 100% match up to €200 with 35× wagering.
Welcome offer
100%match up to €200
Min. deposit €50 · 35× wagering · 7 daysPG-WELCOME
- Projected uptake
- 38%
- Cost per player
- €29
- Forecast ROI
- 2.6×
Integrations
Everything you need is already connected
Game studios, payment providers, KYC and fraud vendors, odds feeds and affiliate tools — pre-integrated, certified and maintained by us, so your roadmap stays yours.
- MFMoonforge GamesGames
- VRVoltreelGames
- PCPixelcrestGames
- ILIronleaf StudiosGames
- SWSablewaveLive
- GBGlintboxGames
- OROrbitaleCrash
- HLHalcyra LiveLive
- EVEmbervaultGames
- NMNimbraGames
- COCobalt OwlTable
- ZRZentrix ReelsGames
- PVPayvantaPSP
- TPTessera PayPSP
- LPLumapayWallet
- QPQuillpayOpen banking
- VTVaulticCards
- FPFerrum PayPayouts
- BRBrisk RailsInstant
- CMCoinmeshCrypto
- BXBanxioBank transfer
- MTMonetraVouchers
- OPOrdinal PayLocal methods
- VXVeridex IDKYC
- TLTrustloopFraud
- CLClearmarkAML
- OSOddsmithOdds feed
- SWStatwaveSports data
- RSRefstreamAffiliates
- IDIdentraKYC
- SBSignalbaseCRM
- PWProofwellAge check
- FXFixturelyStreaming
- GTGeotraceGeolocation
- Games
- 8,000+
- slots, live, crash and table
- Studios
- 120+
- certified per market
- Payment methods
- 70+
- cards to local rails and crypto
- KYC, fraud & data
- 35+
- vendors behind one interface
Compliance
Built for regulated markets from day one
Jurisdiction-specific reporting, certified game integrity and responsible gaming tools players actually see. Our compliance team keeps them current as rules change — you get release notes, not surprises.
- ISO/IEC 27001
- SOC 2 Type II
- PCI DSS v4.0 L1
- GLI-19
- GLI-33
- GDPR-ready
- MTMaltaTechnical requirements, critical gaming supply, monthly returns
- GBGreat BritainRemote technical standards, national self-exclusion, affordability
- ONOntarioRegistrar's standards, operator reporting, advertising rules
- DKDenmarkRegulator data vault, register checks, deposit limits on sign-up
- SESwedenBonus restrictions, national self-exclusion, session clocks
- IMIsle of ManOnline gambling regulations, player funds protection
- CWCuraçaoNew licensing framework, KYC thresholds, RG messaging
- EEEstoniaServer location rules, tax reporting, age verification
- +4And moreGreece, Latvia, Mexico, Colombia — with new markets each quarter
Responsible gaming, built into every flow
Configured per market, enforced at the wallet — not bolted onto the front end.
- Deposit, loss & wager limitsDaily, weekly and monthly, with cooling-off on increases
- Reality checks & session clocksTimed pop-ups with net result, enforced in every game
- Self-exclusionFrom 24 hours to permanent, synced with national registers
- Time-outs & cool-offOne-tap breaks that lock the wallet across every brand
- Markers of harmBehavioural model flags at-risk play for your safer-gaming team
- Affordability checksThresholds per market with document requests built in
Reliability
Engineered for derby-day traffic
Active-active across four regions, autoscaling wallets and a settlement pipeline that has never lost a bet. When the final whistle blows, your cashier stays fast.
- Platform uptime, trailing 12 months
- 99.99%
- API p95 latency, worldwide
- <120 ms
- Bets settled per day at peak
- 10M+
- Active-active cloud regions
- 4
Core API latency · live
p50 38 msp95 97 ms
60 s agonow
- Frankfurteu-central · primary31 ms
- Dublineu-west38 ms
- Torontoca-central · data residency54 ms
- São Paulosa-east71 ms
Customers
Operators ship faster on Pulsegrid
From a single-market sportsbook to a twelve-brand group, teams move their roadmap from integration work to the product their players see.
kickora
Sportsbook launch · LatAm
Kickora launched its sportsbook in 7 weeks
A greenfield brand with a football-first audience, built on the white-label storefront with a custom bet builder.
- Contract to first bet
- 7 wks
- Bet volume, Q1
- +38%
- FTD conversion
- 2.1×
Lunavex
Platform migration · Nordics
Lunavex moved 1.4M players over a single weekend
Wallets, bonus balances and limits migrated with a dual-run period and zero player-facing downtime.
- Player-facing downtime
- 0 min
- Failed deposits
- −41%
- D30 retention
- +27%
rivenplay
CRM & bonuses · Ontario
Rivenplay cut bonus cost by a third with live segments
Blanket reloads replaced by behavioural offers, built and A/B tested by the CRM team without engineering.
- Bonus cost / GGR
- −33%
- NGR per active
- +19%
- Campaign set-up
- 2 days
We replaced four vendors and a year of glue code with Pulsegrid. Our product squad now ships a new promotion on a Tuesday afternoon — that used to wait for a quarterly release.
Developers
An API your engineers will actually enjoy
Everything in the back office is available over a versioned, documented API. Build your own front end, wire events into your stack or automate operations end to end.
- REST & GraphQL with an OpenAPI 3.1 spec and idempotent writes
- 400+ webhook events, signed and replayable for 30 days
- Typed SDKs for TypeScript, Go, Python and Kotlin
- Seeded sandbox with test players, PSPs and live-like odds
POST/v2/bonuses
# Grant a bonus — idempotent, signed and audited
curl -X POST https://api.pulsegrid.io/v2/bonuses \
-H "Authorization: Bearer $PG_SECRET_KEY" \
-H "Idempotency-Key: 7c1e9a2f-4b1d-4e61" \
-d '{
"player_id": "plr_8KQ2x91",
"campaign": "welcome-100",
"amount": { "value": 200, "currency": "EUR" },
"wagering": { "multiplier": 35, "expires_in": "7d" }
}'
# 201 Created · 84 ms
{
"id": "bns_2Lr8XcQ",
"status": "active",
"wagering_left": { "value": 7000, "currency": "EUR" }
}TShooks/pulsegrid.ts
import { Webhooks } from "@pulsegrid/node";
const hooks = new Webhooks(process.env.PG_WEBHOOK_SECRET);
app.post("/hooks/pulsegrid", async (req, res) => {
// Verifies the HMAC signature and the replay window
const event = hooks.verify(req.rawBody, req.headers["pg-signature"]);
switch (event.type) {
case "deposit.succeeded":
await crm.track(event.data.player_id, "deposit", event.data.amount);
break;
case "risk.alert.raised":
await ops.page("#fraud-desk", event.data);
break;
}
res.sendStatus(200);
});TScampaigns/lapsed-vips.ts
import { Pulsegrid } from "@pulsegrid/sdk";
const pg = new Pulsegrid({ apiKey: process.env.PG_SECRET_KEY });
// Build a live segment and attach a campaign to it
const segment = await pg.segments.create({
name: "Lapsed sportsbook VIPs",
rules: [
{ field: "vertical", eq: "sportsbook" },
{ field: "days_inactive", gte: 14 },
{ field: "ltv_eur", gte: 2500 }
]
});
await pg.campaigns.launch({ segment: segment.id, bonus: "freebet-25" });Sandbox · api.sandbox.pulsegrid.iov2.41
Book a demo
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When—
Time zone—
WithSolutions engineer · Pulsegrid